ONE.CHAT IN NUMBERS
ONE.CHAT IN NUMBERS
5,300
Employees
4,200
Monthly Active Users
50,000
Prompts per Week
Group 2355
Citi GPS Report
Within One.Chat, Relationship Managers (RMs) have also access to their own GenAI assistant, which enables streamlinedaccess to information from various sources to better and more efficiently engage with clients. For instance, it can quickly filterout recommended products from the full investment product universe using natural language by mentioning any number ofcriteria such as bond maturity, yield, ratings, etc. While human RMs continue to be the core of the client relationship, theGenAI assistant helps them be more efficient, which ultimately benefits clients.
Group 2338 (1)
Neue Zürcher Zeitung
"The platform does in minutes what previously took employees hours to do." – Steve Blachet | Head of Pictet Group Technology, Strategy & Innovation
Group 2337
Handelszeitung
"We conducted a survey among the workforce at the end of last year. Around 400 employees took part. The result: over half of those who took part said they were able to save 1,5 hours of working time per week thanks to One. Chat. If you extrapolate that to the number of users, you get a big productivity gain." – Steve Blachet | Head of Pictet Group Technology, Strategy & Innovation

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