IT Support Assistant

Helps every employee get help around IT hardware, software, and operations. Examples of tasks include:

1. Guiding employees through hardware setup.

2. Providing answers to frequently asked IT questions.

3. Assisting in password recovery processes.

4. Documenting the support processes.

Case Study

Traditional Workflow:

In traditional IT support, employees contact the IT helpdesk to report issues with hardware, software, or operations. IT support staff diagnose individual problems, provide solutions, and document the support process. This is a labor-intensive and manual process.

Workflow with Unique FinanceGPT:

Using Unique FinanceGPT, employees input their IT issues or simply connect system logs and error messages. The assistant diagnoses problems, provides real-time solutions, and offers step-by-step troubleshooting guidance. It documents the support process, including issues reported, steps taken, and resolutions provided.

Impact:

The IT Support Assistant enhances efficiency and accuracy in IT support, providing prompt and effective assistance and saving up to 50% of IT support staff’s time.

Pricing

To find out more about pricing, reach out to us: